How To Get Started
Whether you already have insurance cover or just starting out, we take the time to understand you and your business so you can be confident knowing that you are covered.
Home » Getting Started
We Simplify Insurance
We understand that every business is unique, but that doesn’t mean your insurance needs to be complicated. Take a look at how we do things, so you can get the right cover for your business.
How to get started
As experienced and committed insurance brokers, we can bring tremendous value to your business.
To help maximise value we’ve created a simple 6-step process, known as the Macey Way.
Discovery
Discovery
Let's have a chat!
At Macey's, we would like to learn more about you and your business so we can evaluate your insurance needs and risk profile.
At Macey's, we would like to learn more about you and your business so we can evaluate your insurance needs and risk profile.
Research
Research
Sit back and relax as our team does the hard work for you!
We identify current and emerging industry risks and present relevant insights and risk advice. We then clearly explain recommendations.
We identify current and emerging industry risks and present relevant insights and risk advice. We then clearly explain recommendations.
Approval
Approval
After you review our recommended policies, you can then select the ones that you like. We then bind the cover and provide payment options that are flexible for you.
Afterwards, you will receive your insurance certificate, policy documentation and renewal date.
Afterwards, you will receive your insurance certificate, policy documentation and renewal date.
Alterations
Alterations
Need to amend your policy?
No worries!
We'll discuss any changes that may impact your risk profile and provide amended certificate of currency and policy documentation
No worries!
We'll discuss any changes that may impact your risk profile and provide amended certificate of currency and policy documentation
Claims
Claims
Need to make a claim?
We'll be able to support you every step of the way.
Simply contact our team and we'll start the claims process for you.
We'll be able to support you every step of the way.
Simply contact our team and we'll start the claims process for you.
Renew
Renew
Before your renewal date arrives, we'll review the existing policies to make sure you have the right cover and find out if there is a more competitive quote.