Welcome to Macey’s Southern Highlands
So what makes Macey’s different? Combined, our staff have almost 100 years of experience. Wow! Taking the time to understand each individual client’s needs and requirements, getting that cover just right and doing it in a timely and professional manner is VERY important to us.
Our seven staff pride themselves in making our service count when it really matters; when there is a loss that results in a claim. We are there from the anxious first phone call notifying us that something has gone wrong, assisting in every step until those final moments that the claim is paid.
If you are looking for a broker focused on personal attention to service, detail and client relationships then Macey’s Bowral branch is for you.
MEET OUR LEADERSHIP TEAM
02 4421 5055
Brendan has been a director of Macey since 2005 and has a passion for positive management and growth of the business. His role includes general operations, marketing, technology and human resources. Brendan’s calm and welcoming demeanor enables him to engage appropriately with his clients to ensure that their most complex insurance issues are resolved and managed without stress. His broad experience in all areas of general insurance allows him to manage clientele in a diverse range of industries including transport, freight & logistics, construction, aviation, wholesale, retail, licensed clubs and professionals. Brendan is a Qualified Practicing Insurance Broker and holds an Advanced Diploma of Financial Services (Insurance Broking). Brendan is also the President of the Shoalhaven Business Chamber as well as having a seat on the newly formed Nowra CBD Revitalization Committee. Brendan is a born and bred Nowra local and enjoys the odd game of golf when he can and also enjoys spending his spare time with his wife and three young sons.
02 4421 5055
Paul has nearly 25 years experience in the Insurance Industry. He commenced his career as a trainee account executive with Macey Insurance Brokers in 1990 before continuing his professional development with an International Brokerage in Canberra. Born and bred in Nowra he has a particular interest in the continuing success of businesses in our region and has previously volunteered as a judge for the Shoalhaven Business Awards. Paul has previously specialised in large construction, property, liability, workers compensation and information & communication technology risks. He holds an Advanced Diploma of Financial Services (Insurance Broking), is a Qualified Practicing Insurance Broker and is a member of the NSW state executive of the Insurance Brokers Network of Australia (IBNA). Married with two young daughters, Paul enjoys travelling with his family, training for and competing in marathon mountain bike races, as well as playing golf.
Meet Our Brokers
BRANCH MANAGER / SENIOR BROKER02 4862 1966
Donna Dykstra has been with Macey for over 17 years in various roles including Account Management. Donna’s extensive knowledge of our business and our objectives gives her the credentials to ensure our high levels of customer service are consistently met by the Macey team. With a strong focus on client relationships, Donna provides complete insurance programs that are appropriate to the needs of our clients. With a Diploma In Financial Services (Insurance) Donna became a Company shareholder in 2013 and is now the Branch Manager of our Bowral Office that was established in 1991 and now comprises a total of seven staff. Donna enjoys spending time with her young family and loves to travel.
SENIOR BROKER02 4862 1966
David established the Bowral Branch of Macey Insurance Brokers in 1991 after having worked with a number of insurance brokers and underwriters over many years. He takes pride in maintaining a high standard of personal service to clients in the Southern Highlands where many of them have been dealing with the company since it commenced operating in the area. David enjoys participation in a range of outdoor sporting activities as well as regularly attending live theatre and musical productions.
SENIOR BROKER02 4862 1966
Catherine is one of our internal brokers at our Bowral Branch and came to Macey in July 2010 following a five-year career in real estate as a property manager. Starting out in the business as a broker’s assistant in 2012 she became an account executive managing her own portfolio. Catherine has attained her Certificate III in Financial Services and her Diploma of Insurance Broking and continues her learning at industry training seminars. Being born and raised in the Southern Highlands Catherine knows the area and the businesses well and is always eager to support and assist the local district.